Licence terms

The licence

When you pay the licence fee, we grant your business a non-exclusive, non-transferable licence to run one install of Opti Shop for your shop or shops, for as long as you want to use it. The number of branches, users and tills covered is the one written in your quote.

The licence is for the version installed for you. It does not expire, and you do not pay again to keep using it.

One payment

The licence fee is a single payment, agreed in your quote before work starts. It includes the setup of your install, loading your products and opening stock, and training your staff, as listed in the quote. The licence has no renewal and no subscription.

Taxes that apply to the sale are shown in the quote.

Support and maintenance (optional)

Support and maintenance is the only recurring cost and it is optional. You choose to pay monthly or yearly. While it is active it covers:

• updates and new features released for your install;
• fixes for faults in the system;
• backup and restore checks;
• help by WhatsApp, phone and email during working hours.

The fee is agreed in your quote. If you stop paying, your system keeps working exactly as it is. You stop receiving updates and help until you restart support, and we may charge reasonable catch-up fees for work needed to bring a long-neglected install up to date.

Your data

Your shop's data belongs to you. It is stored on your own install and database, not shared with other clients. You can export your products, customers and sales at any time. See the data protection page for how it is handled.

What you agree not to do

• resell, rent or sub-license the system, or run it for businesses that are not covered by your licence;
• share your licence key outside your business;
• copy the software to build a competing product, or attempt to reverse engineer it, except where the law allows it;
• use the system to break the law, including tax and consumer law.

Third-party services

Some features use services we do not control, such as your hosting provider, your Paystack account for mobile money payment links, and cloud storage for backups. Their fees and terms apply to you directly. Each install uses your own accounts and keys, so payments go straight to you.

Availability

The till is designed to keep working without internet. Features that need the internet, such as payment links, depend on your connection and on third-party services. We do not guarantee uninterrupted operation of your hardware, network or hosting provider.

Warranty and liability

We will fix faults in the system that we are responsible for, as part of active support. Otherwise the system is provided as it is, to the extent the law allows. We are not liable for indirect losses such as lost profit or lost business. Our total liability for any claim is limited to the licence fee you paid.

Nothing here limits any liability that cannot be limited under Ghanaian law.

Ending the licence

You may stop using the system at any time. We may end the licence if you seriously break these terms and do not fix the problem within a reasonable time after we tell you. You keep your data and can export it.

Governing law

These terms are governed by the laws of the Republic of Ghana. We will try to settle any dispute in good faith before going to court.

Contact

Questions about these terms: +233 24 020 9723 (WhatsApp or call) or dhayford92@gmail.com.